Expense Analysis
Company ABC is a healthcare facility with locations throughout the United States. They consistently received multiple invoices for local and long distance services from various carriers that were confusing to read, but looked to be about the same amount as the month before. They assumed they may be paying for services they did not need, and that their bills had inaccuracies or outdated information.
Safari Telecom conducted a site-by site forensic analysis of telecom services delivered, and respective costs. This detail, combined with our experience, technical knowledge, skilled negotiation with the various carriers, and diligent follow-up correspondence, was able to identify and act upon the following billing errors and inefficiencies:
- Elimination of over $33,300.00 per month in billing for unused services.
- Elimination of over $15,600.00 per month in erroneous billing, with subsequent claims filed for credits and refunds.
- Through service reorganization and rate reduction negotiation, reduced monthly spending an additional $4,200.00.
The bottom line for ABC, Inc
- Over $370,000.00 awarded in refunds and credits against erroneous billing.
- A reduction of over $639,000.00 per year in overall telecom spending.
- Detailed site documentation allowing for increased efficiencies in trouble resolution, and for mapping out future telecom requirements and strategies.